Received a wrong productUpdated 8 days ago

We're sorry to hear that you received the wrong bears!

To help us sort this out as quickly as possible, please send a photo of the product you received along with a picture of the delivery label on the package. This will help us understand what went wrong and get the correct item to you faster.

You can reach our customer service team via the CONTACT FORM.

Important: Please make sure to notify us within 7 days of the delivery date, so we can follow the correct procedure and resolve the issue promptly.