Explore information on our guarantee policies and the steps we take to make sure you are delighted with every purchase. Your confidence in our products and services is our priority, and this section is designed to ensure your satisfaction.
Please contact our customer service directly and tell us with which products you are unhappy and why you are not satisfied. If you have decided on a monthly treatment or have ordered several cans of the bear in question, please state how many cans ar
Our satisfaction guarantee applies to orders that were placed up to 100 days prior. Please contact our customer service team via the CONTACT FORM to discuss how to proceed.
Unfortunately, we do not offer product samples. You are welcome to order our bears and test them at your leisure. If you don't like them, you can make use of our 100-day satisfaction guarantee ☺