Place an order step by step
To place an order, please follow these steps:
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Orders
Here you will find answers to frequently asked questions about all aspects of placing an order.
Change of payment method
Unfortunately, it is not possible to change the payment once the order has been completed.
I did not receive the order confirmation
If you haven't received your order confirmation, here are a few possible reasons:. If none of these apply or if you're still having trouble, please reach out to our support team via the CONTACT FORM, and we'll assist you further.
My order was automatically canceled
Please contact our customer service team to resolve this issue. We will check the details and offer you a solution.
Can I buy the products in retail stores and if so, where?
Our products are not available locally in United Kingdom. Yet... 😉