Package sent back to warehouseUpdated 5 days ago

You can check the delivery page for the specific reason why your package was sent back. Common reasons include:

• Incorrect delivery address
• You were absent during delivery attempts
• You rejected the delivery
• The package wasn't picked up during the storage period at the post filiale

Once the package is returned and processed by our warehouse, our customer service team will either issue a refund automatically or get in touch with you to resolve the situation.